I can not express how thankful I am for Marcel in service. We had a surprise transmission leak, and of corse it happened on a Friday afternoon! Marcel was able to get the vehicle in to be repaired while we waited. The price was fair and we were able to get everything sorted out before the end of the work day. A huge thank you to Marcel and the technician for stepping up when we really needed them! I am 100 percent satisfied with my service. thank you!

Read at DealerRater

Wonderful experience, came in from out of town and the experience was enjoyable and easy. We will definitely be back and I love my new GLE.

Read at DealerRater

Very nice dealership and great people. Mason helped us find a vehicle we were looking for and was prompt to returning our texts and calls. Even stayed on his day off to let us take another look at one of the SUV’s we were interested in. Great dedication.

Read at DealerRater

My first visit as an out of town customer and was impressed. Started with the service dept. opening the door for me early as i drove 4.5 hours to get there...not scolded for using the service doors as the other dealer. The service team took note that i had to wait as i was far from home and eager to travel back before bad weather set in. Communication was clear and precise and service was carried out with recommendations included. I will be back to this dealership for more service.

Read at DealerRater

My husband, father and I all purchased vehicles from Mercedes Benz Heritage Valley. The service that we have received over the years has been excellent. Last year I had problems with the GL I purchased and Doug the finance director was exceptional. He is responsive, helpful and made a very frustrating situation much better. He helped coordinate with service and figured out a solution for the vehicle. In the end I purchased another vehicle with the help of Kevin, the internet sales manager and Stephen in finance. They were both great. I highly recommend Mercedes Heritage Valley and am especially ...

Read at DealerRater

I received the best experience from the finance team, Carmen and Doug. They saw to not only getting my vehicle approved for financing, but ensured I knew about my vehicle’s options and what was needed of me prior to even setting foot in dealership. Ask for them if financing or leasing is your way of getting your vehicle. The gentleman that goes by the nickname "Koko" was exceptionally knowledgeable about the vehicle’s technology and how to operate it. Explained in depth how it worked and gave an awesome tutorial inside car. No questions left unanswered with ...

Read at DealerRater

Good experience with Bobby Amaar. Very fair and reasonable person to deal with. One thing to note is to do your homework both on the car itself and it’s financials. With my salesman Joel and his manager Hank, I was caught with not getting things done in writing and after a few arguments ( matter of principle ) things were resolved. Hope they follow up with their promises this spring as discussed.

Read at DealerRater

Although the start of the process to purchasing my first Mercedes was a little rough and hectic, Khadaker was there to deliver acceptional quality service. Above and beyond is an understatment to how he handled the situation at hand. The dealership it self delivers the elegance and class that emerates just from walking through the front doors. Very professional and polite to make you feel no pressure in purchasing one of there elegant units. I would 110% recommend this dealership to anyone looking to feel comfortable and at ease when purchasing one of there units. I will be coming back to ...

Read at DealerRater

Shout out to Koko for making me comfortable with the purchase. He’s very informative and was a pleasure dealing with him! Great experience, thanks!

Read at DealerRater

I was fortunate enough to meet a stellar salesman by the name of Justin Tham who immediately made me feel welcome at Heritage Valley. His knowledge, attitude and willingness to provide me with the MB experience had me rethinking my purchase of two other brands I was considering. Both he and manager Kevin were transparent and made the negotiation process seamless. The purchase and the delivery of the vehicle were equally impressive. A shout out to Doug for handling the transaction in a friendly professional manner and another shout out to Koko who really knows his brand and provided me ...

Read at DealerRater