Beyond the assurance of a painstaking certification process and 24-hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited-mileage warranty for one year that can be extended for up to two additional years. So no matter what your odometer reads, your confidence will know no bounds.
Sam Nazzal called me back after business hours on his own time within an hour of me leaving a message at Heritage Valley. I was calling from out of province to say I was interested in a 2011 M-class for my daughter. Within the first minute of our conversation, I could tell Sam was a high quality person that wanted to help. He told me what he knew about the car and that he would learn all he could and get back to me the next day. He did just that with an inspection review, photos, videos, and a long text ...
I can not express how thankful I am for Marcel in service. We had a surprise transmission leak, and of corse it happened on a Friday afternoon! Marcel was able to get the vehicle in to be repaired while we waited. The price was fair and we were able to get everything sorted out before the end of the work day. A huge thank you to Marcel and the technician for stepping up when we really needed them! I am 100 percent satisfied with my service. thank you!
Wonderful experience, came in from out of town and the experience was enjoyable and easy. We will definitely be back and I love my new GLE.
Very nice dealership and great people. Mason helped us find a vehicle we were looking for and was prompt to returning our texts and calls. Even stayed on his day off to let us take another look at one of the SUV’s we were interested in. Great dedication.
My first visit as an out of town customer and was impressed. Started with the service dept. opening the door for me early as i drove 4.5 hours to get there...not scolded for using the service doors as the other dealer. The service team took note that i had to wait as i was far from home and eager to travel back before bad weather set in. Communication was clear and precise and service was carried out with recommendations included. I will be back to this dealership for more service.
At Mercedes-Benz Heritage Valley, we have built our reputation on the quality of our customer service. Buying a new Mercedes-Benz vehicle has to be an out-of-the-ordinary experience that always gives you more. You’re buying a luxury vehicle, after all, and our service should reflect that. At Mercedes-Benz Heritage Valley, we will make every effort to ensure this is the case when you visit us.
Come see our complete inventory of new Mercedes-Benz vehicles such as the C-Class and E-Class lineups as well as our Mercedes-Benz GLC, GLE, GLS, and GLA SUVs today. We also have several new high-performance Mercedes-AMGs to offer in addition to a large selection of smart fortwo and Mercedes-Benz Vans, the Sprinter and Metris.
At Mercedes-Benz Heritage Valley, the service and expertise of our sales representatives will surprise you every time. Come meet them today.
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