Beyond the assurance of a painstaking certification process and 24-hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited-mileage warranty for one year that can be extended for up to two additional years. So no matter what your odometer reads, your confidence will know no bounds.
Excellent service, Ryan was super helpful as usual. Very organized and communication is top. I’ve had experiences with other dealership, and none comes close to this one. Keep it up.
Worst experience of my life buying a GLC300 2025 from Heritage Valley, they are all liars, rude, scammers. Avoid at all costs
Super super nice and helpful staff, amazing service all around and highly recommend this dealership
Excellent service from start to finish. I have been going to this dealership for the past 10 years and will go no where else.
I recently had my windshield replaced at my local Mercedes-Benz service center heritage valley, and the experience was nothing short of excellent. From start to finish, the process was smooth, professional, and handled with the kind of precision you’d expect from a luxury brand. The service advisor was incredibly helpful and walked me through the entire procedure
The service was great and all the staff was very helpful . Totally recommend to others
Overall I was very pleased with the process of purchasing the car. Purchasing a vehicle is not something that I enjoy doing but Ricardo made the whole process enjoyable! My only disappointment is that the jack is missing a piece, there is a blown speaker and I need to pickup another fob, to the tune of $400. I do really like the car and was happy with the condition of it (clean and full gas tank) when I picked it up. I will let family and friends know that your dealership is highly recommended by me.
Peter and the folks at heritage valley Mercedes were great to deal with while they fixed my warranty repair.
Marcel Bruckner in the service department is very patient and forthright when we request clarity on service questions. Very much appreciated!
A story of failure and redemption. I had my 2015 E550 in on more than two occasions for a suspension failure. Unfortunately, none of the repairs solved my problem. The last time the failure occurred, I called the dealership to speak with the service departments service reps. I left 2 voicemails. One on the general service department voicemail and another with my vehicles service representative, who I had been working with the entire time. I did not receive a return call. After waiting an additional 24 hours with no reply, I sent an email to Troy Delowsky (Fixed Operations Manager).
Troy called me ... Read More DealerRater - Apr 30, 2025
At Mercedes-Benz Heritage Valley, we have built our reputation on the quality of our customer service. Buying a new Mercedes-Benz vehicle has to be an out-of-the-ordinary experience that always gives you more. You’re buying a luxury vehicle, after all, and our service should reflect that. At Mercedes-Benz Heritage Valley, we will make every effort to ensure this is the case when you visit us.
Come see our complete inventory of new Mercedes-Benz vehicles such as the C-Class and E-Class lineups as well as our Mercedes-Benz GLC, GLE, GLS, and GLA SUVs today. We also have several new high-performance Mercedes-AMGs to offer in addition to a large selection of smart fortwo and Mercedes-Benz Vans, the Sprinter and Metris.
At Mercedes-Benz Heritage Valley, the service and expertise of our sales representatives will surprise you every time. Come meet them today.
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