My experience at Heritage Valley this time far exceeded expectations. I was hesitant of coming back to Heritage Valley initially due to bad experience 2 years ago. However, both Calvin and Justin made a world of difference. Just like other reviewers, I would highly recommend both of them if you wish to purchase a Mercedes from this dealership. They are both genuine, sincere and great to deal with, definitely deserve recognitions by the management. By far, this has been the most pleasant and smooth car purchasing experience. Will undoubtedly find them for the next purchase in the future.
I asked Joel if he could help me find the right vehicle and he did a great job! Im pretty particular about what I’m driving and Joel did an awesome job getting me what I wanted.I’m so happy with my new car but especially happy with the service I received and the way I was treated. If you’re looking for a new or used car I would highly recommend Joel, he will treat you right!
I just wanted to emphasize how well I was treated by Charles Chan, sales. Honest and straightforward conversation, no pressure, excellent person to deal with. I am very pleased with my purchase and will come back to this dealership again when I am shopping for another vehicle. Service Department was excellent to deal with as well. It was a perfect experience!
Excellent service. Love it.
I bilive 5 star
From the initial inquiry to the finalization of the sale i was blown away by the level of customer care at Mercedes Benz Heritage Valley. We were taken care of by Kenneth Chung who was amazing from start to finish, super personable, gave us his full attention the entire time, made sure to accommodate our needs. All around the service was unparalleled, so much so that my husband and i agree, even if we were ever to relocate outside the province we would travel back to give them our business. Thank you for everything!
Second time and still a great experience Mercedes at Heritage Valley. We are really appreciate amazing customer service. Justin Tham was both very helpful and friendly. Thanks Mercedes Heritage Valley team again for this great experience.
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