I booked an appointment at Mercedes-Benz Heritage Valley with Florin Oancia and from the first interaction we had, I knew our next car would be a Mercedes-Benz. He calmly and very elegantly walked us through the vehicles, their options and at the end Florin knew exactly which Mercedes-Benz my wife wanted.Florin made the transaction a unique experience and a real pleasure, that was later carried over by Steve in their finance department, whom did not try to up sell anything but had instead prepared a package of options for my wife to review. Steve also had already arranged a ...
The service here is second to none. We were looking at a new SUV and going for a tour of the facility. The staff were fantastic and the Fixed Operations Manager personally came over and introduced himself and gave me his business card and said to contact him personally if there was anything that he could do to help us. This is a fantastic dealership and we will definitely be back soon. Thank you to everyone that we met with and talked to, truly an amazing experience!
Wife and I just bought two vehicles here, the sales rep MJ was awesome to interact with and really made us feel comfortable. After the vehicle was purchased we where treated with the same professionalism and kindness as before. The vehicle specialist Coco was awesome too, he knew everything there was to know about our new vehicles and walked us through how to use it while getting us jacked up on our new purchase. All around great place to go and great people to deal with.
