Customer services was phenomenal
Staff were very helpful and went out of their way to make the delivery of a new car relatively painless. Staff were very knowledgeable with the product.
Jared at the parts counter was exceptional. Even though my car is considered a classic in this day and age. Jared went above and beyond to put my any future parts problems at ease. It's worth the drive if you live in the North as the team at MB Heritage Valley are amazing. Thanks again boys and girls.
Friendly staff and the dealership is well laid out. Large showroom space for a lot of vehicles, comfortable lounge area and the basement where they have the AMG driving simulator is amazing. The other great feature is the basement where vehicles are stored and parked. You are able to see a lot of product in a comfortable environment.
Bought a used vehicle from this dealership. Overall experience was very good. Kevin zinyk showed extraordinary customer service from the starting of our conversation on emails till the delivery of our vehicle. I would strongly recommend Kevin if you plan to buy a new or used vehicle from Mercedes Benz. Hez the best.Thanks Kevin and good luck to you
Alex and Anastasia helped my husband find the perfect gift for me and worked hard with him to keep it a surprise! Most was done over the phone and email and when we got there to pick up my car the service was beyond top notch! Emails and calls were returned promptly, any questions were answered and there was even a big red bow to top it all off! Thank you for helping make this the best Christmas ever! We will be coming back for sure!!
My family is very pleased to buy SUV from Mercedes--Benz Heritage Valley. Lucky (product specialist, sales) provided a superb service! Anastasia (finance manager) was extremely helpful choosing right services such as prepaid services, wind-shield/tires and rim protection etc. I recommend this dealership.Dr. Chahal
Absolutely wonderful staff that go above and beyond to ensure your satisfaction and comfort.
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